TurnKey OTRS Live CDTicket Request System | |
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TurnKey OTRS Live CD Ranking & Summary
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- License:
- GPL
- Price:
- FREE
- Publisher Name:
- Turnkey Linux
- Publisher web site:
- http://www.turnkeylinux.org/
TurnKey OTRS Live CD Tags
TurnKey OTRS Live CD Description
Ticket Request System OTRS is a Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.The TurnKey OTRS Live CD appliance includes all the standard features in TurnKey Core, and on top of that:* OTRS configurations:- Includes spell checking and documentation.- Automatically install security updates directly from Debian stable (security).* SSL support out of the box.* Includes TurnKey web control panel (convenience).* Postfix MTA (bound to localhost) to allow sending of email (e.g., password recovery).* All secrets will be regenerated during installation / firstboot (security).* Webmin modules for configuring Apache2, MySQL, Postfix and ProcmailCustomer registration requires valid networking configuration (email support).Default credentials:* Webmin, Webshell, SSH, MySQL: username root, no password- user sets password during installation* OTRS: username: admin, password turnkey
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